Privacy Policy

Effective Date: [Insert Date]

24hNow ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services through our website and mobile application. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

Personal Information:

• Account Registration: When you create an account, we collect your name, email address, phone number, and password.
• Service Requests and Bids: We collect information related to service requests and bids, including descriptions, dates, locations, and payment details.
• Technician Information: Service providers may provide information about their technicians, including names and contact details.
• Payment Information: We collect payment details, including credit card information and billing addresses, to process transactions.

Non-Personal Information:

• Usage Data: We collect data on how you use our platform, including IP addresses, browser types, operating systems, access times, and pages viewed.
• Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our platform.

How We Use Your Information

• To Provide Services: We use your information to facilitate service requests, bids, and transactions between customers and service providers.
• To Improve Our Platform: We analyze usage data to improve our website, mobile app, and overall user experience.
• To Communicate with You: We use your contact information to send you updates, notifications, and marketing communications.
• To Process Payments: We use payment information to process transactions securely.
• To Ensure Security: We monitor and analyze activities to ensure the security and integrity of our platform.

Disclosure of Your Information

• Service Providers: We share relevant information with service providers to facilitate service requests and bids.
• Third-Party Vendors: We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and email delivery.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

• Access and Update: You can access and update your personal information through your account settings.
• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in those communications.
• Delete Account: You can request the deletion of your account and personal data by contacting our customer support.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

24hNow Customer Support
244 5th Avenue, New York, NY 10001
support@24hnow.com
+1 347 854-5192

Thank you for using 24hNow. Your trust is important to us, and we are committed to protecting your privacy.